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Marriott Spa Therapist in Cape Town, South Africa

Job Number 21127742

Job Category Spa

Location The Westin Cape Town, Convention Square Lower Long Street, Cape Town, South Africa, South Africa

Brand Westin Hotels & Resorts

Schedule Full-Time

Relocation? N

Position Type Non-Management

Located Remotely? N

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Heavenly Spa at The Westin Cape Town Our award-winning Spa on the 19th floor at The Westin Cape Town offers a balance between outer skin and inner being. Our signature spa experiences offer the promise of treatments that are both unique and luxurious creating the perfect symmetry of luxury and well-being. Balance is restored with a healing touch. From therapeutic massages to cleansing facials and invigorating body treatments, each element of your spa visit is designed to stimulate the senses and nourish both body and mind.

Function

Join our amazing team and deliver unforgettable and memorable Spa experiences. We are recruiting for an enthusiastic individual with a positive attitude. Reporting to the Spa Management, the successful candidate will be required to perform and offer guests a wide range of Beauty , Body , Skin Therapy and treatments as well as meet the required retail targets, whilst maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.

Required Experience & Qualifications

  • Recognised & relevant qualification in Body, Skincare and Beauty Therapy and treatment

  • Qualified in Gel nail therapy application and removal

  • At least 2 years’ experience as a therapist in massage techniques, manicures, pedicures, waxing, face and body therapies within a spa & wellness environment

  • Professional Disposition

  • Professional telephone and communication etiquette

  • People centric with a strong focus on the Guest experience

  • Proven ability to drive retail targets

  • Ability to work within a pressurized environment

  • Ability to use Initiative and be proactive and self-driven

  • Ability to work without supervision and within a team

  • Attention to detail pertaining to area of responsibility

  • Required to work rostered shifts and irregular hours as per operational requirements

  • Flexible working hours as well as available to work weekends and Public holidays as per operational requirements

Key Responsibilities

  • Deliver a variety of spa body treatments, massages, facials and waxing in a safe and comfortable manner.

  • Providing nail care services and treatments to clients, including manicures and pedicures and Gel nail therapy.

  • Adherence to health and safety as well as COVID protocols within the work environment and at work stations

  • Maintain a neat, clean and well-groomed appearance as per company standards

  • Maintain strict hygiene standards as set out by management

  • Reach retail and treatment targets as set out by management

  • Ensure workstations are kept neat and tidy before and after treatments

  • Perform other duties as and when required

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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