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Fairmont Full Time Registered Massage Therapist in Victoria, British Columbia

POSITION: Full Time Registered Massage Therapist

DEPARTMENT: Willow Stream Spa

All duties will be performed in accordance with The Fairmont Empress’

commitment to luxury service standards

Summary of Responsibilities :

Reporting to the Spa Director, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service

  • Perform massage while maintaining the clients comfort at all times

  • Perform 30, 45, 60, 90 and 120 minute massages as required

  • Ensure individualized guest service through acknowledging and responding to their needs and expectation

  • Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working order

  • Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales

  • Assist guests regarding hotel facilities in an informative and helpful way

  • Follow departmental policies and procedures

  • Follow all safety and sanitation policies

  • Other duties as assigned


  • New graduates welcome!

  • Certification from an accredited school of Massage required

  • All professional licenses are to be current

  • CPR and First Aid certification preferred

  • Excellent communication and organizational skills

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (includes but are not limited to):

  • Frequent standing, bending and reaching throughout shift

  • Occasional lifting and carrying up to 20 lbs

  • Occasional kneeling, pushing, pulling, sitting

  • Occasional ascending or descending ladders, stairs and ramps

  • Frequent standing, bending and reaching throughout shift

    Visa Requirements : Must be legally eligible to work in Canada